In decades past, business stopped on a holiday. Production ceased, stores closed, and people spent their time at home. This time has long since passed and, now, many companies in almost any industry stay open even on major holidays. As such, even a San Francisco courier service will often find themselves called for a delivery on a Holiday.
Do your best to ship within business hours whenever you can. It is certainly going to cost you more money if you have to ship on non-business days. There is good news though, because if you need to make an impression on a client to help ensure their loyalty, you can find couriers that are going to ship on days that most businesses are closed.
There are even couriers that specialize in shipping after hours and on holidays. If you find that your business relies on making those types of deliveries on a regular basis, it can be worth it finding a company that makes 24/7 deliveries. That way, you can help make sure that you're not going to be paying through the roof surcharges for those kinds of deliveries. That's because a courier that does specialize in those deliveries usually will charge a lower fee for making a holiday delivery.
Companies that don't necessarily make their business depend on making holiday deliveries may still offer this as an option. Usually this is the case with a smaller courier company that wants to make sure that their clients are satisfied at all times. They will usually have a few drivers on call at all hours of all days so that they can make an emergency delivery for you if it comes up at the last minute.
If you do need to make a onetime holiday pick up like that, you're going to have to pay that surcharge, but in many cases, it can be worth it. This might seem counterintuitive, but you have to think about shipping to your clients as a type of marketing. If they are requesting a special delivery on a holiday, they probably need it badly. By coming through on their needs, you can help ensure their return business again and again, easily making up for the cost for the holiday delivery.
Check your courier's website to see if they offer a holiday pickup service. This is popular service so they are sure to mention it on their services page. If you're still unsure if you can get a holiday pickup, just call your courier directly.