When it comes to organising the office equipment it normally falls on to the office manager. One of the most important pieces of equipment any office can have is the telephone. It is responsible for bringing business into the business and supplies you with a direct link to your customers.
As with everything, telephone technology has improved today and there are a number of different things that you can do today to make your company run more efficiently just by changing the type of telephones that you use in the office. One of the key players in the telephone market is Meridian, the company has been producing telephones since 1988 and now is one of the most popular telephones in offices around the United Kingdom. As opposed to Siemens, BT or one of the other manufacturers Meridian focuses on providing clients with cutting edge telephone features, which some people find to their liking.
BT, siemens and Meridian phones all come with a number of additional features that you wouldn't find on normal office phones that can improve the output and productivity of your office. One of the simplest features on these BT, siemens or meridian phones, but one that makes a lot of difference is the hold feature. The hold feature allows people to place callers into a secure muted zone. This might sound like a very basic feature, but you will be amazed at the amount of
times I call companies and hear people mute the phone with their hands while they yell across the office at a colleague for assistance. You would be amazed at the impression it sets when clients visit your office and see well present receptions, tidy work spaces and meridian phone systems. This provides a very unprofessional impression to the client.
Another feature that you will find on the meridian phones that could provide your company with an improved impression to your customers is the forward feature. Rather than asking for your customers to wait, you can instead forward them through to the other person's phone or even an external mobile phone simply with a few key presses. Having the ability to do this shows customers that you are taking your business serious and if you are taking your business serious then they can rest assured that you will take their business with you seriously, which is key in today's market.
Companies don't have the funds to go splashing around on projects that don't add significant revenue to their business and a large portion of business is all about perception. If you can give the impression that you are a professional company then that is half the battle. Humans base judgements on what they see, what they hear and what they sense. So make sure you are putting the right impression out in 2010 and upgrade to meridian phones.
Author Resource:-
Dominic Donaldson is a office manager with many years of experience in the financial industry. Find out more about meridian phone at http://www.freestyle-comms.co.uk/